Unbelievably friendly and helpful staff

Good: I want to say thank you to every staff member at Sonesta for helping me when I got altitude sickness & got taken into hospital! When I arrived, everyone went above and beyond to help me & wish me well! I feel reall...

Good: Nos encantó la amabilidad y la buena educación de todo el personal, tener una anfitriona ligada directamente a la cultura criolla es un gran acierto además ella era una mujer increíble. Nos encantó hospedarnos con ...

Good: Staff Bad: Put us in a room with no wifi and poor room ventilation Location is good for doing tours but far from the city centre

Good: I booked twice for this hotel as I had a trekking tour in between. The staffs were super friendly and any services we asked for were super promptly provided. The buffet breakfast was fantastic! The room was quiet, ...

Lo mejor: Atendimento Lo pejor: Qualidade da internet

Good: Great hotel with good location and very good breakfast.they had traditional dance in restaurant during the dinner time. Very close to main plaza and inca rail office. They keep our luggage for two days that we went...

The staff were attentive & caring.